Or call us
Where to send post
8165 Candleflower Circle Colorado Springs, CO 80920
That's a mailing address. It isn't a drop-off point and there's no public drop-off, so please don't bring equipment there. Collections are arranged and scheduled, and nothing should move before you have written acceptance and transport instructions from us.
If you're writing a specification
A word of caution first, because it works against us.
If we help shape a solicitation we later bid on, that can be an organizational conflict of interest. In public procurement it can disqualify the bidder, taint the award and expose the buying agency to a protest. So the honest answer is that you should be careful who you ask, including us.
What we can do without that problem: point you at the published standards and the primary sources, which are the same ones on this site. If you want a market conversation before a solicitation exists, ask several vendors the same questions rather than one, and tell your procurement office you did.
For procurement and vendor onboarding
If you're running a vendor assessment, send us the questionnaire. We'd rather answer a structured one than a general inquiry, because a questionnaire tells us exactly which evidence you need and in what format.
Where a control isn't in place yet, the answer will say so rather than describing an intention as though it were a procedure.
